Privacy Policy

Last updated: 1 June 2026

Nusa Penida Travel (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you book a tour, contact us, or browse our website.

Information We Collect

We collect information you provide directly to us, including:

  • Contact details — your name, email address, and phone number.
  • Booking details — travel dates, group size, and itinerary preferences.
  • Payment information — processed securely by our payment partners; we never store full card numbers on our servers.

We also automatically collect limited technical data such as your browser type, device, and pages visited, in order to improve the website.

How We Use Your Information

  1. To confirm and manage your bookings.
  2. To respond to your enquiries and provide customer support.
  3. To send you trip-related updates and, where you have opted in, occasional offers.
  4. To comply with legal and accounting obligations.

Sharing Your Information

We do not sell your personal data. We share information only with:

  • Trusted service providers (transport operators, payment processors) strictly to fulfil your booking.
  • Authorities, where required by law.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, email us at the address below.

Contact

Questions about this policy? Reach us at hello@nusapenida.example or write to our office in Sanur, Bali.